NKBPS, Dwarka, Sec-4, declared as a FIT INDIA School, and has been issued this certificate...!

suraksha commitee Grievances Committee

Grievances/Complaints Redressal Committee

Patron: Ms. Anjali Kharbanda, Principal

CHAIRPERSON:Ms. Aishwarya Malhotra (Incharge Sr. Secondary Wing)

Associates:

1)  Ms. Manju Gupta (Incharge Sec. Wing)

2)   Ms. Vandana Awasthi (Incharge Middle Wing)

3)   Ms. Richa Goel (Incharge Primary wing)

4)   Ms. Soni Srivastava – Reporting and communication

    Ms. Anjali Kharbanda
       (Head of School)

     

    GUIDELINES FOR GRIEVANCE REDRESSAL COMMITTEE

    1. Objective:To provide a mechanism to students of the school to raise their grievances and to provide redressal for the same so that they have smooth tenure at the school from the day of admission till they leave school.
    2. Definition:“Aggrieved student” means a student who has any complaint in the matters concerned with the grievances defined under these guidelines, and includes a person seeking admission to the school.
    3. “Grievances”:Grievances include the following complaints of the aggrieved students, namely

    i) Making admission contrary to merit determined in accordance with the declared admission policy of the school;

    ii) Demand of money in excess of that specified in the declared admission policy or approved by the competent authority to be charged by the school.

    iii) Breach of the policy for reservation in admission as may be applicable

    iv) Complaints, of alleged discrimination of students, from the Scheduled Castes, the Scheduled Tribes, Other Backward Classes, Women, Minority or Disabled categories;

    v) Non payment or delay in payment of scholarships to any student that the school is committed.

    vi) Delay in conduct of examinations or declaration of results beyond the time line that is specified in the academic calendar

    vii) Non provision of student amenities as may have been promised or required to be provided by the school

    viii) Denial of quality education as promised at the time of admission or required to be provided

    ix) Non transparent or unfair evaluation practices

    x) Harassment and victimisation of students, including sexual harassment